Spotlight on Jennifer Pimentel

Care & Outreach Coordinator

March 26, 2025

Jennifer Pimentel

Jennifer Pimentel, the WFCPC's Care & Outreach Coordinator has a personal caregiving story which not only drew her to current work, but also instilled her dedication to our families. After a productive day at work, there's still no rest for Jennifer as she heads to the gym to train for a big event. Learn more about Jennifer in our spotlight interview.

1. ‎What drew you to working with families and to the WFCPC?

I have a caregiving journey which began at an early age. My mother had a life changing accident and became disabled a few months after I was born. I remember being a young child interpreting medical and government documents for her and witnessing the intricacies of navigating an unfair system. Looking back, it was a difficult yet rewarding experience that taught me a lot about patience and empathy. I was drawn to the WFCPC because of its alignment with a reputable institution like Columbia and the role itself closely resembled my past work experiences of working with people with disabilities.

2. What are some of the ways the WFCPC - and you specifically - support families outside of their medical needs?

While medical care is important, as a care coordinator I can offer a level of emotional support, resource navigation, education and advocacy. By addressing these needs, the WFCPC helps families and patients manage practical and emotional challenges, ultimately making it easier for them to manage their care in a sustainable and supportive way.

3. How do you help families find care and support when resources seem limited in their area?

As I jokingly like to say, “I work the Googles”. All flaws aside, the internet can really be an unlimited positive place. I have found CP related information on forums, parent online support groups, Reddit. I am also grateful to be in a position that requires me to establish connections with other organizations and non-profits and I often seek to them for help around resources and support.

4. What is one task you’d definitely recommend families seek support with?

I think navigating the school system is extremely complex and daunting for many families and even for myself. Every child’s needs are unique, but it’s important to know your child is entitled to their own necessary accommodations and supports. Always remember you are your child’s best advocate.

5. What are some steps you’d recommend families take to set themselves up well for their transitional care needs?

Start early. There are many steps to consider, and every child’s needs are different. Even if the transition seems distant, planning well in advance can reduce anxiety and ensure that everyone involved is well-prepared when the time comes.

6. You go straight to the gym after the office to train for a tough event. Tell us about that!

I will be participating in a fitness race in June and I’m so excited! My current routine consists of strength training 3-4 days a week, high intensity interval training (HIIT) sessions, and running intervals twice a week. It’s my first fitness event and I’m so looking forward to the challenge and proving to myself I can do anything I set my mind to.